Return and Refund Policy
AtPureCrop Biotech Pvt Ltd, we strive to ensure customer satisfaction with our products. However, if you encounter any issues, please refer to our return and refund policy below:
- Reporting Issues: Any issues related to the product must be reported within 3 days of delivery. You can contact our customer support team with details of the issue.
- Approval Process: Upon receiving your complaint, we will review the request and may require samples, photos of the product, and storage conditions for verification. Only after our approval, further action will be taken.
- Return and Refund Conditions:
- If the product is found to be defective or damaged upon verification, we may offer a replacement or refund at our discretion.
- If the issue is not reported within the stipulated 3-day period, no return or refund will be processed.
- Products must be unused, in their original packaging, and returned as per our instructions.
- Non-Returnable & Non-Refundable Items: Once the approval process is complete and a final decision is made, no return or refund will be entertained beyond the 3-day window.
- Contact Us: If you have any concerns or queries, please reach out to our customer support team at Contact Information