Return & Refund Policy – PureCrop Biotech Pvt. Ltd
Welcome to PureCrop Biotech Pvt. Ltd. We are committed to delivering high-quality products to our customers. If you wish to request a return, please read the following return policy carefully:
Return Request Timeframe
- Customers must request a return within 24 hours of receiving the product.
- Any return request made after 24 hours will not be accepted.
Return Eligibility
A return will be accepted only if:
- The product is unused.
- The seal, packet, or bottle is not broken or opened.
- The product is returned in its original packaging.
If the product has been used or the seal is broken/open, no return or refund will be issued.
Return Shipping Charges
- Since we provide Free Shipping on orders, the customer must bear the shipping cost for returning the product.
Refund Process
- Once we receive and inspect the returned product, the refund will be processed within 3 to 7 business days.
- The refund will be issued to the original payment method used by the customer (UPI / Bank / Wallet / Card).
How to Request a Return
To submit a return request, please contact us:
Email:
Phone:
- +91 8600262009
- +91 8600282009
Our support team will guide you through the return procedure after reviewing your request.
I accept returns for defective products only
Company Details
Head Office:
PureCrop Biotech Pvt. Ltd.
Behind Hotel Great Maratha Kisan Chowk,
Near Sachin Bhojnalay, Sangli – 416416
District – Sangli, Maharashtra, India
Mobile: 8600262009 / 8600282009
Email: admin@purecropbiotech.com | office.purecrop@gmail.com